
24 Hr Support

24/7 Customer Support
FAQ's

Questions
- What kind of service do you provide?
- How long does it take for an order to be finished?
- How will I know when the order is done?
- Do I have to provide the writer with extra information for my paper?
- What should I put in my order detail?
- What kind of writer is assigned to do my paper?
- How do I contact my writer?
- What if the completed paper does not match my requirements?
- What happens to the paper after I receive it?
- Why should I trust your company and avail of your service?
Answers
- What kind of service do you provide?Our company provides academic writing services including research, essay, thesis writing, etc. Our writing professionals are qualified to write on any topic that you want to address. We know that there are so many things that you need to take care of in a given day. Hence, we provide a service that will aid in freeing you from some necessary work. This will help to ease your daily schedule.
- How long does it take for an order to be finished?The following urgency levels are available:Ideally, you should submit an order request right away so that we can find a writer to process your order request immediately. If for some reason we cannot meet your targeted or expected deadline, we will inform you as soon as possible either by calling or emailing you. Rest assured that we will do our best to meet the deadline you require.
- 3 hours
- 6 hours
- 12 hours
- 24 hours
- 48 hours
- 3 days
- 4 days
- 7 days
- How will I know when the order is done?As soon as your paper is done, an email confirmation will be sent to you. Remember to regularly check your email. After that, you can check and access the completed paper online and download it. Once you have downloaded the paper, you will be charged accordingly. At times, the writer may exceed the number of required pages. Our writer has every right to ask to be compensated for these additional pages.
- Do I have to provide the writer with extra information for my paper?Our writers can usually find information required to write your paper. However, some papers may have limited resources available. If this is the case, our writer will inform and ask you to send them notes from class and even scan pages from your textbook to help them write the paper. Sending this information right away will enable our writers to finish the paper in a timely manner. Also, you are more than welcome to upload in our system any information that you would like to be included on your paper. Hence, it is up to you to have constant communication with the writer to facilitate a fast delivery of the paper.
- What should I put in my order detail?It would be in your best interests to be as detailed as possible with the instructions that you will provide regarding the nature of the paper. Obviously, the title, length of the paper, due date, reference style, specific resources - you only want either books, academic journals, newspapers, magazines or websites or a combination of all of these - should be included. Feel free to express your expectations about how you would like the paper to be.
- What kind of writer is assigned to do my paper?Once you have filled out and submitted an order form, our writing department will evaluate the order details. They will then decide the writer that is most qualified to write the paper. They will make sure that the person writing your paper has knowledge and expertise regarding the topic. All of our writers hold a Master or PhD degrees. In addition, all our writers are qualified professionals who enjoy writing.
- How do I contact my writer?Our system enables you to directly contact the writer assigned to do your paper. We have a messaging system that allows you to communicate with the writer at all times. The same system is also utilised by your writer so that he or she can respond to your concerns and queries immediately. This is for your convenience – the process ensures that you can clarify issues ahead of time, and monitor the progress of your paper. Also, our customer service/support provides additional assistance (informing the writer of a new message in case the writer is too busy to respond).
- What if the completed paper does not match my requirements?Our writers strictly follow your instructions. But we acknowledge that at times there are rare instances that this may happen. Hence, we have 30-days free revision policy. If you are still dissatisfied with the paper, we can assign another writer or give you full refund, subject to three days deadline. We take all these measures to ensure that our customers are satisfied with the service that we provide.
- What happens to the paper after I receive it?We can guarantee that the paper you receive is original. This is because we never re-use a paper by sending it to another client. We also do not re-sell or publish the paper to any other company. Hence, the paper you received cannot be found in any print or online material. Thus, you received a customised, one-of-a-kind paper. This also ensures that your paper will not be considered as plagiarised.
- Why should I trust your company and avail of your service?We strive to make our company reliable by meeting deadlines in a timely manner and offering the highest quality of service possible. We also aim to give our clients the best customer satisfaction that they can ever receive. This is because we want to stay competitive in the industry and remain in it as long as possible. We know that this is only achievable if our clients have a positive experience with our service. In addition, we provide a reasonable price for our service. You can read more about our guarantees here



